We are dedicated to responding to our customers in a timely manner. We handle service concerns in the order in which they are received, and we reply to most within 48 hours.
Manuel Builders offers a 5-2-1 warranty,
Please verify that the issue is still covered by warranty and that the item is not a maintenance item. If the issue meets these criteria, then proceed to submit your online request. A customer service representative will contact you regarding your warranty request within 48 hours.
Note: Some items come with a Manufacturers warranty that can extend past Manuel Builders warranty.
*Nothing herein is to be construed as superseding, modifying, or waiving the provisions of the NHWA
Manuel Builders LLC
Attn: Service Team
2800 W. Pinhook Suite 8
Lafayette, LA 70508
Please mail letter certified to the above address. Please keep tracking number.